Snabber Status — Fixed Post for Global Incidents
This page centralizes the status of banking connectors available in Snabber and lists known incidents that may affect automatic transaction imports. We update this post whenever there is new information.
🔌 Banking Connector Status (Pluggy)
Snabber uses Pluggy, an institution accredited by Brazil's Central Bank, as its Open Finance integration provider. When a financial institution is experiencing instability or maintenance, the problem is usually on the bank's side — not Snabber's.
To check the current status of each bank and view the provider's incident history, visit Pluggy's official status page:
🔍 View Connector Status → status.pluggy.ai
Tip: if a specific account fails to sync, first check whether the bank shows any open incident on this page. It saves time and avoids unnecessary re-authentications.
🚨 Known Incidents
Below are the active or recent incidents affecting Snabber users. Each incident includes the update history and current status.
Itaú Bank consent screen does not work correctly on the Android app
During the Itaú Bank Open Finance authorization flow, the consent screen displays incorrect behavior in the Snabber Android app, preventing the account connection from completing. iOS and web users are not affected.
Update history
Ticket opened with Pluggy · escalated to Itaú
June 2026
We opened a formal ticket with Pluggy, which identified the issue in the Android webview layer during the consent flow. The case was escalated to Itaú for correction on the financial institution's side. We await a response with a resolution timeline.
📌 What to do while the incident is open?
- Itaú Bank on Android: use the Snabber web version (app.snabber.com.br) to connect your account until the fix is deployed.
- Keep an eye on this page — we update it as we receive feedback from Pluggy and the institutions.
- Have questions? Contact us through the in-app support.